Service/Shipping Policy
Pak IT Services is committed to providing high-quality digital services to all clients, including WordPress website development, Facebook advertising, Local SEO, and other IT solutions. This Service & Shipping Policy outlines how services are delivered, turnaround times, communication procedures, and client responsibilities.
Nature of Services
Pak IT Services provides digital services only.
No physical product is shipped to the client. All deliveries are made electronically unless otherwise agreed.
Service Delivery Method
Depending on the project, final deliverables may be provided through:
- Live Server/ Cloud
- Google Drive
- Project Management Tools (Trello, Notion, etc.)
- Access to client website/server
- Online meetings & training sessions (Zoom, Google Meet)
- Service Delivery Timeline
Delivery timelines vary depending on the nature and scope of the project:
- WordPress Website Development: 3–21 working days
- Facebook Ads Setup: 1–3 working days
- Local SEO Optimization: 7–30 working days
- Website Maintenance: 24–72 hours
- Graphic/Content Delivery (if applicable): 1–5 working days
Note: Detailed timelines are provided to clients during project confirmation.
Client Responsibilities
To ensure smooth delivery, clients must provide:
- Required content (text, images, videos)
- Website login details (if needed)
- Business information
- Timely approvals on drafts and revisions
- Accurate contact details for communication
Any delay in providing the above may extend the project delivery time.
Revisions Policy
- Each project includes limited revisions as mentioned in the service agreement.
- Additional revisions beyond the agreed limit may incur extra charges.
- Revisions do not include new features or additional pages outside the original scope.
Cancellation & Refund Policy
- Due to the nature of digital services:
- Work initiated or completed is non-refundable.
- If a project is canceled before work starts, a partial refund may be considered after deducting administrative charges.
- No refunds for delays caused by incomplete client requirements.
Shipping Policy
Since Pak IT Services provides digital-only services, there is:
- No physical shipping
- No shipment tracking
- No delivery charges
- All service-related documents and files are shared electronically.
Support & Communication
Support hours: Monday to Saturday, 10:00 AM to 7:00 PM (PKT)
Channels:
WhatsApp: +923120026601
Email: info@pakitservice.com
Phone: +923120026601
Zoom/Google Meet (scheduled)
Emergency support for active projects is available if agreed in advance.
Contact Information
Pak IT Services
Email: info@pakitservice.com
Phone/WhatsApp: +923120026601
Website: www.pakitservice.com
Address: Office# 8, 2nd floor, up to Faisal Bank, Manan Chowk, Barech plaza, Qandhari Bazar, Quetta.